Apparently they get 90 days to process your winnings.. currently have two redemptions thats been pending since November 1st. Only 2 stars since people claimed they did get paid after about 2 months. Maybe ill update it when I get paid im coming up on the second month and still nothing. Unbelievable they dont tell you anything until you go to support then they'll give you the "we have 90 days. I know your eager for your money". Pretty bogus, but ill read reviews before I dump money into casinos thinking a caught a good bonus.